Frequently Asked Questions

 

We import our oils, ghee, and butter from various regions renowned for their production expertise and culinary traditions. Our sourcing network includes countries like Italy, France, India, Greece, and many others. We prioritize quality and authenticity, ensuring that each product we import reflects the unique flavors and craftsmanship of its origin.

At Alsaad Group, we are committed to delivering products of the highest quality. Our imported oils, ghee, and butter undergo rigorous quality control measures to meet strict regulatory standards. We work closely with our suppliers to ensure that each batch meets our stringent quality requirements, guaranteeing freshness, purity, and exceptional taste.

Yes, our range of imported oils caters to different cooking methods. Whether you’re sautéing, frying, baking, or creating dressings, we have oils that are specifically selected for their optimal performance in each culinary application. From delicate olive oils to high-heat cooking oils, we offer a diverse selection to suit your specific cooking needs

We value transparency and traceability in our supply chain. While not all products may have detailed origin information on the packaging, we strive to provide as much information as possible. Feel free to reach out to our customer service team for any specific inquiries regarding the origin of our imported oils, ghee, and butter. We are dedicated to providing you with the information you need.

Yes, we understand the needs of businesses in the food industry. We offer bulk ordering options for restaurants, hotels, catering services, and other establishments. Please contact our sales team for more information on bulk pricing, delivery arrangements, and any other requirements you may have.

Absolutely. At Alsaad Group, we prioritize ethical and sustainable sourcing practices. We partner with suppliers who share our commitment to fair trade, responsible farming, and environmental stewardship. We believe in supporting communities and protecting the ecosystems involved in the production of our imported oils, ghee, and butter.

The shelf life of our imported products varies depending on the specific item and its production date. We ensure that our inventory is regularly replenished, allowing us to offer products with ample shelf life. To ensure optimal freshness, we recommend storing our oils, ghee, and butter in a cool, dark place away from direct sunlight.

We strive for customer satisfaction and stand behind the quality of our imported products. If you encounter any issues or have concerns about a purchase, please contact our customer service team within the specified return/exchange period. We will work with you to find a satisfactory solution and ensure your experience with [Company Name] is a positive one.

If you have any further questions or require additional information, please don’t hesitate to reach out to our customer service team. We are here to assist you and provide any assistance you may need.